I recommend watching this short video link( )to see a brief overview of setting it up for your entire email organization.įor more information, see the Salesforce documentation link( ).Įdit: Upon further research, it appears Salesforce doesn't support event syncing to Office 365 other than basic information. If you've already installed the App from the Microsoft Office Store link( ) or enabled via the Exchange Admin Center/ECP, then this should be all you need to do to enable it.Īfter you've ensured these steps have been completed, use Chrome and log in to and look for the new Salesforce add-in by opening any email. in the Microsoft Outlook Web App Whitelist section under the previously enabled section. If your company aliases the domain (ie: ), then you need to whitelist any domains you use outside of *. Above this, you will find an overview to show you how it all works. There will be a checkbox next to "Enabled," make sure this is checked.
You can do this by clicking Setup > Administration Setup > Email Connect > Salesforce App for Outlook Settings.
As I'm sure you already know, Microsoft doesn't support add-ins on Outlook for Mac in the desktop edition at all.įor starters, be positive that you have enabled Salesforce App for Outlook.
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